Shipping & Delivery

Kimiakiosk collaborates with a designated shipping expedition service for the delivery of customer orders. The company strives to dispatch items to the address provided by the customer during the order placement within the specified timeframe after the customer confirms the order.

For estimated delivery times, Kimiakiosk relies on the capabilities of the selected Expedition Service.

For more details, please visit the Expedition pageKimiakiosk will notify customers if it anticipates that it cannot meet the estimated delivery date due to operational constraints such as, but not limited to, item availability, consolidation processes, natural disasters, and other force majeure events.

Kimiakiosk will not be responsible for any loss, liabilities, costs, damages, or other expenses arising from delivery delays.During the shipment of goods, customers will be asked to sign a delivery note. Customers are required to inspect the items for damages, defects, or errors before signing the delivery note.

If deemed necessary, customers must retain proof of delivery from the appointed expedition service.Kimiakiosk may not be able to deliver goods to certain specific locations due to the capabilities of the Expedition Service. However, in such cases, Kimiakiosk will inform customers regarding the complete address provided during the order placement and arrange for the delivery of goods to an alternative address.

Kimiakiosk will ship items according to standard packaging. If customers wish to request special packaging, they can inform Customer Service and will incur an additional fee.All risks during the shipment of goods will be assumed by the customer, except in cases where the delivery of goods is delayed due to a breach of obligations in accordance with regulations. Also, delays in delivery may occur if there is a violation of regulations.

When customers assume all risks, Kimiakiosk is not responsible for the loss or damage of goodsCustomers need to be cautious when opening packages to prevent damage, especially when using sharp objects. Customers must ensure that they receive the items without delay and in accordance with the specified time.